MSP vs. Break-Fix IT:
Which Is Right for Your Las Vegas Business?

Two IT support models. Very different costs, coverage, and fit. This page breaks down the real difference — with an interactive calculator using 702MSP's published pricing so you can see the numbers for your business.

Quick Answer: Which Is Right for You?

Choose Managed IT (MSP) if…

  • You have 5 or more computers or servers
  • Your business depends on systems being available during working hours
  • You want a predictable, fixed monthly IT budget
  • You need security monitoring, patching, and endpoint protection
  • IT issues have interrupted your operations in the past
  • You operate in a regulated industry (healthcare, legal, finance, defense)

Choose Break-Fix if…

  • You have 1–3 computers with minimal IT complexity
  • You rarely need IT help — a few hours or less per month
  • Your work can tolerate unplanned downtime
  • You have no compliance requirements (HIPAA, PCI-DSS, CMMC)
  • You want zero monthly commitment

What Is a Managed IT Service Provider (MSP)?

A managed IT service provider monitors, maintains, and supports your entire IT infrastructure on a proactive, ongoing basis for a flat monthly fee. Instead of waiting for something to break, an MSP watches your systems around the clock, applies patches before vulnerabilities are exploited, and resolves most issues before you ever notice them.

702MSP charges $75 per node per month (a node is any workstation or server). That includes 24/7 monitoring, patch management, helpdesk support, endpoint protection, backup monitoring, vendor management, and quarterly business reviews. Month-to-month — no long-term contract required.

What Is Break-Fix IT Support?

Break-fix is on-demand IT repair — you call when something breaks and pay by the hour. There is no monthly fee and no ongoing relationship. The provider fixes the immediate problem and leaves. No monitoring, no patching, no proactive security.

702MSP charges $150 per hour for break-fix support. For businesses new to 702MSP, a one-time $37.50 remote fix is available at 702msp.com/fix — one hour of remote troubleshooting at 75% off.

Cost Comparison Calculator

Cost Calculator

Enter your business details to see a real cost comparison using 702MSP's published pricing — $75/node/month for managed IT, $150/hour for break-fix.

Workstations + servers combined

Support, troubleshooting, repairs

Managed IT (MSP)

$750/mo

$9,000 per year

10 nodes × $75/month

Break-Fix

$600/mo

$7,200 per year

4 hours × $150/hour

✓ Lower cost at these numbers

Break-fix is cheaper at 4 hours/month. Managed IT becomes the better value once you need more than 5 of IT support per month.

For 10 nodes, managed IT and break-fix cost the same at exactly 5/month— based on $75/node vs. $150/hr

MSP vs. Break-Fix: Side-by-Side Comparison

FeatureManaged IT (MSP)Break-Fix
Pricing modelFlat rate — $75/node/monthHourly — $150/hour
Cost predictabilityFixed monthly billVariable — depends on incidents
System monitoring24/7 proactiveNone — reactive only
Response timeUnder 15 min average (critical)When you call
Patch managementIncludedNot included
Endpoint protectionIncludedNot included
Backup monitoringIncludedNot included
Contract requiredMonth-to-monthNone
Best forBusinesses needing reliable uptimeOccasional, simple IT needs

Real-World Scenarios

The following examples use 702MSP's published pricing only. No estimates or averages.

10-Node Las Vegas Law Firm

10 workstations, no dedicated IT staff

Managed IT cost
$750/month
Break-fix breakeven
5 hours/month

If the firm needs more than 5 hours of IT help per month, managed IT costs less — and includes 24/7 monitoring and security that break-fix does not.

5-Node Las Vegas Retail Shop

5 workstations / POS terminals

Managed IT cost
$375/month
Break-fix breakeven
2.5 hours/month

If the shop needs more than 2.5 hours of IT help per month, managed IT costs less — and PCI-DSS compliance support is included.

Frequently Asked Questions

What is the difference between managed IT and break-fix?
Managed IT (MSP) means your provider proactively monitors, maintains, and supports your systems on a flat monthly fee. Problems are often caught and fixed before you notice them. Break-fix is reactive — you call when something breaks and pay by the hour. Managed IT includes 24/7 monitoring, patch management, and endpoint protection. Break-fix includes none of these.
How much does managed IT cost in Las Vegas?
702MSP charges $75 per node (workstation or server) per month for managed IT. A 10-node business pays $750/month. This covers 24/7 monitoring, patch management, helpdesk support, endpoint protection, backup monitoring, and quarterly business reviews. No hidden fees. Month-to-month — no long-term contract required.
How much does break-fix IT support cost in Las Vegas?
702MSP charges $150/hour for break-fix support, remote or on-site. There is no monthly commitment. For businesses new to 702MSP, a one-time $37.50 remote IT fix is available at 702msp.com/fix — up to one hour of troubleshooting at 75% off the standard rate.
Is managed IT worth it for a small Las Vegas business?
It depends on how many computers you have and how much IT help you need. Use the calculator on this page: enter your node count and estimated monthly IT hours. For a 10-node business, managed IT ($750/month) costs less than break-fix once you need more than 5 hours of IT support per month — and managed IT includes monitoring and security that break-fix does not.
Can I switch from break-fix to managed IT with 702MSP?
Yes. 702MSP offers month-to-month managed IT with no long-term contract. If you are currently on break-fix and want to try managed IT, call (702) 333-2001 or use the contact form at 702msp.com. You can also start with a $37.50 remote fix to experience the quality of our support before committing.

Not Sure Which Is Right for You?

Talk to a Las Vegas IT expert. We'll look at your setup, your budget, and your risk tolerance — and give you a straight answer. No sales pressure.

Get a Free AssessmentTry the $37.50 Quick FixCall (702) 333-2001