A Backup You Haven't Tested Isn't a Backup—It's Just Hope

December 19, 2024By Berton Warner
A Backup You Haven't Tested Isn't a Backup—It's Just Hope

The backup tapes were there. Changed religiously. Stored off-site. Everything by the book.

Except for one problem: they were all blank.

I'll never forget my first week with this client.

Day 3. Their server crashed—catastrophically. RAID 5 array lost two drives simultaneously. The kind of failure that makes even seasoned IT pros feel that pit in their stomach.

But here's the thing—they'd done everything right.

Daily tape backups? ✓

Weekly off-site rotation? ✓

Someone even took tapes home every week in case of fire or theft? ✓

We replaced the failed drives, rebuilt the array, reinstalled the OS and backup software. Now came the easy part: restore from backup.

That's when everything fell apart.

The tapes wouldn't index.

We tried another tape. Failed.

Another. Failed.

Then another.

Every. Single. Tape. Failed.

Here's what we discovered: The backups had been running for months—green checkmarks, successful completion messages, clean logs. But they'd been failing silently the entire time. Not one tape contained a valid backup.

We had to rebuild their server from scratch. They spent weeks manually recreating years of data. The stress on their team was immense. The business impact? Significant.

That day burned a lesson into my brain:

**A backup you haven't tested isn't a backup—it's just hope with a price tag.**

Now, in our MSP program for small businesses, we don't just run backups. We validate them:

→ Daily backup monitoring (not just "did it run" but "did it COMPLETE successfully")

→ Weekly backup verification checks

→ Monthly test restores to confirm data integrity

Because your data isn't backed up until you've proven you can restore it.

**Question for the IT professionals and business owners here:**

When's the last time you actually restored something from your backups—not because you had to, but to verify they work?

Drop a comment. I'm genuinely curious how many organizations are testing versus trusting.